Refund & Cancellation Policy

1. Policy Overview

OG Media 360, operated by JAINENDRAMANI MEDIA NETWORK PRIVATE LIMITED, provides media distribution and campaign services that are inherently irreversible. Once content is published, campaigns are launched, or media placements are executed, these actions cannot be undone. Therefore, we maintain a Limited / No Refund Policy.

2. No Refund Scenarios

The following services are NON-REFUNDABLE once initiated or completed:

• Executed Campaigns: Any campaign that has been launched, published, or distributed across our media network or partner channels
• Media Placements: Content that has been published, posted, or distributed on any platform, website, or media property
• Content Creation: Creative work, including but not limited to articles, videos, graphics, podcasts, or other content that has been produced and delivered
• Distribution Services: Services involving the distribution of content across our owned IPs or partner network
• Consultation Services: Strategy sessions, consultations, or advisory services that have been conducted
• Partially Completed Services: Services that have been partially executed, with refunds calculated only for the unexecuted portion (see Limited Refund section below)

3. Limited Refund Scenarios

In exceptional circumstances, partial refunds may be considered at our sole discretion:

• Service Not Commenced: If you cancel a service before any work has begun, and the cancellation is made within 48 hours of payment, a partial refund may be considered (subject to administrative fees)
• Service Cancellation by OG Media 360: If we are unable to deliver services due to circumstances beyond your control, a pro-rata refund may be provided
• Material Breach: If we materially fail to deliver services as specified in the service agreement, a partial refund may be considered after review

Note: All refund requests are subject to review and approval. Administrative fees, processing fees, and costs already incurred may be deducted from any approved refund.

4. Cancellation Policy

4.1 Client-Initiated Cancellation

• Before Service Commencement: Cancellations made before any work begins may be eligible for a partial refund, subject to administrative fees (typically 20-30% of the total fee)
• After Service Commencement: Once work has begun, no refunds will be provided. You may choose to pause or modify the service scope, but fees for completed work are non-refundable
• Mid-Campaign Cancellation: If you cancel a campaign after it has been launched, no refund will be provided for executed portions. You remain responsible for all fees incurred

4.2 OG Media 360-Initiated Cancellation

We reserve the right to cancel or refuse service in cases of:

• Violation of our Terms and Conditions
• Illegal, fraudulent, or harmful content
• Non-payment or payment disputes
• Breach of contract by the client

In such cases, refunds will be determined on a case-by-case basis, considering work completed and costs incurred.

5. Payment and Billing

• All fees are due as specified in your service agreement
• Payments are processed upon service agreement execution
• Late payments may result in service suspension or termination
• Refund processing, if approved, may take 15-30 business days

6. Service Modifications

Instead of cancellation, we encourage service modifications:

• You may request modifications to service scope, timeline, or deliverables
• Modifications may result in adjusted fees, which will be communicated in advance
• Modifications do not entitle you to refunds for work already completed

7. Dispute Resolution

If you have concerns about service delivery or wish to dispute charges:

• Contact us immediately to discuss the issue
• We will review your concerns and work to resolve them amicably
• Documentation and evidence may be required for dispute resolution
• Refund decisions are final and at our sole discretion

8. Acknowledgment

By engaging our services, you acknowledge that:

• You have read, understood, and agree to this Refund & Cancellation Policy
• You understand that services are irreversible once executed
• You accept the Limited / No Refund Policy model
• You will not seek chargebacks or payment reversals except in cases of fraud

9. Changes to This Policy

We reserve the right to modify this Refund & Cancellation Policy at any time. Changes will be effective immediately upon posting. Continued use of our services after changes constitutes acceptance of the modified policy.

10. Contact Us